Refurbished living room with timber slat feature wall and wall-mounted television

Residential Refurbishments

Residential Refurbishmentsin Surrey & West London

Whole-house and single-room refurbishment run by one team: structure, services, plastering, joinery and finishes sequenced properly so the house comes back together in one programme rather than a queue of trades.

Free consultation and site visit. JCT contract with a 12-month defects period on every project.

ARB
Registered architect available in-house
JCT
Contract with valuation-based staged payments
12 months
Defects period as standard
£5m
Public liability insurance
5.0★
Google rating from 19+ verified reviews

The Service

Bring the house you haveup to the standard you want

Refurbishment covers everything from a full strip-back and rewire to reconfiguring a floor, replacing bathrooms and kitchens, or renewing finishes throughout. We plan the sequence, run the trades and hand back a finished house.

It suits owners of tired period property, buyers renovating before moving in, landlords upgrading a rental between tenancies, and anyone whose house works structurally but not practically.

The best time is before you move in or while the property is empty. Working around an occupied house adds weeks and makes dusty work harder for everyone, though we do it regularly where there is no alternative.

Professional help matters because refurbishment is mostly sequencing. Strip-out, structure, first fix, plaster, second fix and decoration have to happen in order, and a single trade arriving out of turn costs a fortnight.

Whole house or single rooms

From full renovations to kitchens, bathrooms, flooring, plastering, joinery and decoration.

Structural changes handled

Wall removals, new openings and layout changes designed with our partner structural engineer and building control where notifiable.

Services renewed properly

Rewiring, plumbing, heating and ventilation planned at first fix, with certification on completion.

Period property experience

Including conservation areas and listed buildings: a Grade II listed scheme in Notting Hill among recent work.

What It Costs To Get Wrong

Refurbishment punishespoor sequencing

Renovations rarely fail dramatically. They drift: weeks lost between trades, budget absorbed by rework, and a finish that never quite lands.

  • Managing your own trades

    Each trade optimises their own week, not your programme. Gaps between them are where months and money disappear.

  • Decorating over old services

    New finishes laid over ageing wiring or pipework means pulling them apart again within a few years to do the job properly.

  • Structural work done without design

    Removing walls without calculations or building control risks the structure and creates a problem at survey when you sell.

  • Damp and defects covered up

    Plastering over damp, movement or rot hides the symptom and lets the cause keep working behind the finish.

  • Scope creeping without control

    Without a defined scope and valued payments, small additions accumulate into an unrecognisable budget.

Our Process

Five stages, one company,no gaps in between

  1. 01

    Free consultation & survey

    We walk the property, note structural, damp and service conditions, and agree what genuinely needs doing against what you want doing.

  2. 02

    Design & scope

    Layouts, specifications and finishes are set out, with our ARB registered architect involved where the work changes the plan or the structure.

  3. 03

    Approvals & programme

    Building control, structural calculations and any listed or conservation consents arranged, then the trade sequence and programme fixed.

  4. 04

    Strip-out to second fix

    Strip-out, structure, first fix services, plastering, joinery, second fix and decoration, run by our own staff under a JCT contract.

  5. 05

    Completion & 12-month defects

    Snagging, certification for electrical and gas work, handover and a 12-month defects period as standard.

What You Get

The practical differenceon your project

One programme, not twelve diaries

We coordinate the trades so each arrives when the previous one has finished, which is where the time saving actually comes from.

Problems found before pricing

Damp, movement and dead services are identified at survey rather than becoming variations halfway through.

Design input where it pays

An ARB registered architect on hand means layout changes are properly considered instead of improvised on site.

Certified services

Electrical and gas work certified, and structural alterations signed off by building control.

Payments tied to progress

Valuation-based staged payments under a JCT contract, assessed against completed work.

Cover and comeback

£5m public liability, £10m employers' liability and a 12-month defects period on every project.

In Detail

Scope, sequence and thedetail behind a good finish

Refurbishment scope varies enormously. What stays constant is the order of work and the parts of it you cannot see once it is finished.

What a refurbishment can include

Scope is agreed against condition and budget rather than assumed: some houses need everything, most need three or four of these.

  • Full strip-out and whole-house renovation
  • Rewiring, replumbing, new heating and improved ventilation
  • Layout changes, wall removals and new structural openings
  • Kitchen and bathroom replacement
  • Plastering, flooring, joinery, staircases and built-in storage
  • Insulation upgrades, glazing replacement and decoration throughout

Sequence and why it matters

The order is strip-out, structure, first fix, plaster, second fix, decoration. Reversing any two of those means undoing work: chasing a new socket into fresh plaster, or lifting a finished floor to reach a pipe.

Long-lead items, glazing, bespoke joinery, stone worktops, specialist tiles, are ordered against that programme rather than when the space is ready for them.

Period property and listed work

Older houses need breathable finishes, sympathetic materials and care with original features. Modern impermeable materials applied to solid walls frequently create the damp they were meant to cure.

Listed buildings and conservation areas need consent for work that would be routine elsewhere. Our architectural side handles those applications alongside the build.

Damp, movement and old structure

Rising damp, penetrating damp and condensation have different causes and different remedies. Diagnosing correctly matters more than the product used to treat it.

Historic movement, undersized joists and previous unrecorded alterations are common in period stock. Where structure is involved we bring in our partner structural engineer rather than guess.

Occupied homes and rental property

Where you stay in the property we phase the work, protect finished areas, and keep at least one bathroom and a cooking space live throughout. Site hours are Monday to Friday, 9am to 5pm.

For landlords, refurbishment between tenancies runs against a fixed handover date, prioritising compliance items, electrical certification, heating, ventilation and fire safety, alongside the visible upgrades that drive rent.

Combining with extensions and lofts

Refurbishment is often best paired with an extension or loft conversion. Running them under one contract shares the strip-out, scaffolding, first fix and decoration rather than paying for them twice.

Because architecture and construction are both in-house, a combined scheme is designed as one project rather than stitched together from two.

Energy performance and comfort upgrades

Refurbishment is the cheapest moment to improve how a house performs, because the walls, floors and ceilings are already open. Loft and floor insulation, draught sealing, glazing replacement and heating controls all cost a fraction of what they cost as standalone jobs later.

Ventilation has to move in step with insulation. Sealing a period house tightly without providing controlled ventilation is the most common route to condensation and mould in a newly finished property, so extract, trickle ventilation and, where appropriate, mechanical ventilation are specified alongside the insulation rather than after it.

Where a property is being upgraded for letting, energy performance also carries a compliance dimension, and the work is prioritised so the certificate reflects the money spent.

Bathrooms, kitchens and wet areas

Bathrooms and kitchens absorb a disproportionate share of a refurbishment budget and of the risk. Tanking, falls to waste, waterproof substrates behind tiling and correctly sized extraction are what separate a bathroom that lasts fifteen years from one that fails in three.

We set out sanitaryware, drainage runs and services before first fix so pipework is concealed properly rather than boxed in as an afterthought, and we agree tile, stone and sanitaryware selections early because they are frequent sources of delay.

Recent Work

Photographs from completed projects

Built-in green shelving surrounding a fireplace in a refurbished reception room
Symmetrical joinery: olive-green bookshelves flanking a black fireplace after refurbishment
Refurbished reception room with fitted olive-green bookcases and a decorative fireplace
Exterior of a white thatched cottage refurbished by SMART Developments
Open-plan kitchen extension with herringbone oak flooring and black-framed bi-fold doors
Blue shaker kitchen island with white worktops and parquet flooring in a kitchen extension
See the full gallery

Common Questions

Answers beforeyou commit to anything

Exterior of a white thatched cottage refurbished by SMART Developments

Get the whole house done once, in the right order.

A free consultation and survey, an agreed scope, and one team running the programme under a JCT contract with a 12-month defects period.

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